Privacy Policy

1. Information We Collect

At Benefit India, we collect various types of information to provide and improve our water purifier products and services:

• Personal Information: Name, email address, phone number, shipping address, and billing information
• Order Information: Purchase history, product preferences, and service requests
• Technical Information: IP address, browser type, device information, and cookies
• Service Information: Installation details, maintenance records, and warranty information

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders for water purifiers and RO systems
• Providing installation, maintenance, and after-sales services
• Sending order confirmations, service updates, and warranty information
• Improving our products and customer service experience
• Sending promotional offers and product updates (with your consent)
• Complying with legal obligations and protecting our rights

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information with:

• Service Providers: Delivery partners, installation technicians, and payment processors
• Legal Compliance: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third parties are required to maintain the confidentiality of your information and use it only for specified purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure SSL encryption for all online transactions
• Regular security audits and updates
• Restricted access to personal information by authorized personnel only
• Secure storage of physical and digital records

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Receive your data in a structured, commonly used format

To exercise these rights, please contact us at info@benefitindia.in or call +91-9259204444.

7. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: