Terms & Conditions

1. Acceptance of Terms

Welcome to Benefit India. By accessing and using our website (benefitindia.in) and purchasing our water purifier products and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

These terms apply to all visitors, users, customers, and others who access or use our services.

2. Product Information and Pricing

We strive to provide accurate product descriptions and pricing information:

• All product specifications, images, and descriptions are provided for informational purposes
• We reserve the right to modify product details and prices without prior notice
• Prices are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise
• We cannot guarantee that product colors shown on the website will exactly match the actual product
• Product availability is subject to change and we reserve the right to limit quantities

3. Orders and Payment

Order Placement:

• When you place an order, you are making an offer to purchase our products
• We reserve the right to accept or decline any order at our discretion
• Order confirmation will be sent to your registered email address

Payment Terms:

• Payment must be made in full before product dispatch unless otherwise agreed
• We accept various payment methods including credit/debit cards, UPI, net banking, and cash on delivery (where available)
• All payments are processed through secure payment gateways
• Prices are subject to change without prior notice until payment is confirmed

4. Product Warranty

All Benefit India water purifiers and RO systems come with manufacturer warranty:

• Warranty terms vary by product and are specified at the time of purchase
• Warranty covers manufacturing defects and component failures under normal use
• Warranty does not cover damage due to misuse, negligence, or unauthorized modifications
• To claim warranty, original purchase invoice and warranty card must be presented
• Warranty is non-transferable and valid only for the original purchaser

5. Installation and Service

Installation Services:

• Professional installation is provided by our authorized technicians
• Installation charges may apply and will be communicated at the time of purchase
• Customer must ensure availability of required infrastructure (water connection, electricity, space)
• Installation date will be scheduled based on product availability and technician availability

Maintenance Services:

• Regular maintenance is recommended for optimal performance
• Annual Maintenance Contracts (AMC) are available for purchase
• Service charges apply for non-warranty repairs and maintenance visits

6. User Responsibilities

As a user of our website and services, you agree to:

• Provide accurate and complete information during registration and purchase
• Maintain the confidentiality of your account credentials
• Use the website for lawful purposes only
• Not interfere with or disrupt the website or servers
• Not attempt to gain unauthorized access to any part of the website
• Follow proper usage instructions for water purifier products
• Allow access to authorized technicians for installation and service

7. Intellectual Property Rights

All content on this website is the property of Benefit India:

• Logo, brand name, product designs, and trademarks are owned by Benefit India
• Website content including text, images, graphics, and videos are protected by copyright
• You may not reproduce, distribute, or use any content without written permission
• Unauthorized use may result in legal action

8. Limitation of Liability

To the maximum extent permitted by law:

• Benefit India shall not be liable for any indirect, incidental, or consequential damages
• Our liability is limited to the purchase price of the product or service
• We do not warrant that the website will be uninterrupted or error-free
• We are not responsible for delays or failures due to circumstances beyond our control

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India:

• Any disputes shall be subject to the exclusive jurisdiction of courts in Dehradun, Uttarakhand
• We encourage amicable resolution of disputes through direct communication
• Customers may seek redressal through consumer forums as per Indian consumer protection laws

10. Modifications to Terms

Benefit India reserves the right to modify these Terms and Conditions at any time:

• Changes will be posted on this page with an updated effective date
• Continued use of our services after changes constitutes acceptance of modified terms
• Material changes will be communicated to registered users via email

11. Termination

We reserve the right to terminate or suspend your access to our website and services:

• For violation of these Terms and Conditions
• For fraudulent or illegal activities
• At our discretion without prior notice

12. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us: